Introduction

This Refund and Return Policy applies to all products purchased through the Tamil Vanigan marketplace platform (the “Service”). Tamil Vanigan is a multi-vendor marketplace connecting buyers with independent sellers (“Vendors”) offering various products.

Please note: Each Vendor on Tamil Vanigan sets their own return and refund policies. We encourage you to carefully review the specific return and refund policy of each Vendor before making a purchase. You can find this information on the product page or by contacting the Vendor directly.

General Return and Refund Policy

As a general guideline, most Vendors on Tamil Vanigan will accept returns and offer refunds under the following conditions:

  • Products can be returned within 7 days of receipt.
  • Products must be returned in original, unused, and unopened condition.
  • Products must be returned with all original tags and packaging.
  • Return shipping costs are typically the responsibility of the buyer.

Exceptions to the Return and Refund Policy

There may be exceptions to the general return and refund policy outlined above. These exceptions may include:

  • Perishable goods or food items.
  • Customized or personalized products.
  • Digital products (e.g., ebooks, downloadable software).
  • Items damaged due to misuse or negligence by the buyer.

Return Process

To initiate a return, please follow these steps:

  1. Contact the Vendor directly through the messaging system on Tamil Vanigan.
  2. Explain your reason for returning the product and request a return authorization.
  3. The Vendor will provide you with instructions on how to return the product.
  4. Once the Vendor receives the returned product and verifies its condition, they will issue a refund according to their policy.

Refunds

Refunds will be issued to the original payment method used for the purchase. Processing times for refunds may vary depending on your payment method and the Vendor’s policy.

Order Cancellations

You may be able to cancel your order before it is shipped by the Vendor. To cancel an order, please contact the Vendor directly through the messaging system on Tamil Vanigan.

Disputes

If you have a dispute with a Vendor regarding a return or refund, please contact Tamil Vanigan customer support. We will try our best to mediate the dispute and help you reach a resolution.

Contact Us

If you have any questions about this Refund and Return Policy, please contact us:

Important Note

This Refund and Return Policy is for informational purposes only and does not supersede the individual policies of each Vendor on the Tamil Vanigan marketplace. Always refer to the specific return and refund policy of the Vendor before making a purchase.